Tabitha is the IT Assistant at KCIC. She serves in the capacity of an IT expert with a focus on computer operations, user and desktop support (hardware and software), helpdesk, and data management. She ensures smooth delivery of technology services, monitors, operates, coordinates and assists others in the operation of computer hardware, software, and peripherals in order to achieve desired results. Tabitha has five years’ experience both in System Support and technical operations from Munshiram International Business machines (MIBM) and from Harmony Solution Limited. Tabitha holders a Bachelor’s degree in Business Information Technology from Mt. Kenya University and a Diploma in Project Management from Kenya Institute of Management. She is also Cisco Certified Network Associate (CCNA). When she is not providing therapy for laptops abused by their human owners, Tabitha loves reading… and travelling. She also works as a volunteer working with children in orphanages and care centres.